Sunday, September 20, 2009

“Così, Inc. (NASDAQ: COSI) Receives Notice of Non-Compliance - Transworld News” plus 4 more

“Così, Inc. (NASDAQ: COSI) Receives Notice of Non-Compliance - Transworld News” plus 4 more


Così, Inc. (NASDAQ: COSI) Receives Notice of Non-Compliance - Transworld News

Posted: 19 Sep 2009 01:30 PM PDT

Rochester, NY 9/19/2009 08:35 PM GMT (TransWorldNews)

 

Così, Inc. (NASDAQ: COSI), the premium convenience restaurant company, today announced that it had received notice from the Listing Qualifications Department of the Nasdaq Stock Market indicating that, for the last 30 consecutive business days, the bid price for the Company's common stock had closed below the minimum $1.00 per share required for continued inclusion on the Nasdaq Global Market under Nasdaq Listing Rule 5450(a)(1).

 

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The notification letter states that the Company will be afforded 180 calendar days, or until March 15, 2010, to regain compliance with the minimum bid price requirement. In order to regain compliance, shares of the Company's common stock must maintain a minimum bid closing price of at least $1.00 per share for a minimum of ten consecutive business days. The notification letter has no effect at this time on the listing of the Company's common stock on the Nasdaq Global Market. Così's common stock will continue to trade on the Nasdaq Global Market under the symbol "COSI." If the Company does not regain compliance by March 15, 2010, Nasdaq will provide written notification to the Company that the Company's common stock will be delisted. At that time, the Company may appeal Nasdaq's delisting determination to a Nasdaq Listing Qualifications Panel. Alternatively, the Company may be eligible for an additional grace period if it satisfies all of the requirements, other than the minimum bid price requirement, for initial listing on the Nasdaq Capital Market set forth in Nasdaq Listing Rule 5505. To avail itself of this alternative, the Company would need to submit an application to transfer its securities to the Nasdaq Capital Market. The Company intends to actively monitor the bid price for its common stock between now and March 15, 2010, and will consider all available options to resolve the deficiency and regain compliance with the Nasdaq minimum bid price requirement.

 

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Small business Q&A - Houston Chronicle

Posted: 20 Sep 2009 08:49 AM PDT

Q: I know that customer service is vitally important to my business. But how do I go about making good customer service the way we do business?

A: No matter what you've heard, the customer isn't always right. But that doesn't mean you should be the one to tell him. A better line to live by might be, "The customer always wins," because if the customer doesn't win, he doesn't come back — and then you lose!

Linda Novey-White, international customer service consultant and former SCORE director, believes you should establish a customer service standard that depends on your particular business. Is your core value that the customer always walks out of the door happy, or is it that the customer always gets the best product even if he doesn't want to pay for it? Those core values are your customer service standards. But whatever those standards are, they should be designed to engender loyalty with each customer who comes in contact with your business.

Novey-White says, "Once you know what the standard is, you have to manage to that standard. The business owner has to be the evangelist for the customer service standard and also its chief enforcer."

If customer service is important, it's not enough to say so. The business owner has to be prepared to hire — and fire — based on customer service performance. Customer service should be foremost in annual evaluations, and it should be attached to measurable goals.

If you want to improve your customer service, benchmark it against others in your industry. But if you really want to vastly improve customer service, compare it to others outside of your industry. You might learn a whole new creative process for implementing customer service if you go outside of your industry.

You should be evaluating your customer service on an ongoing basis. Don't wait until evaluation time to set an employee straight — your customers won't wait to find someone else if they've been disappointed.

It's not enough to train your employees in customer service. The reinforcement has to be ongoing. Some of the best ways to do this are to let the customer help. One hotel distributes tokens to guests and encourages them to hand the tokens out to employees who have done an exemplary job. Those tokens can later be redeemed by the employees for merchandise.

Ron Consolino is a management counselor for SCORE, Counselors to America's Small Business, a volunteer, nonprofit association and a partner of the U.S. Small Business Association. For more information, go to www.scorehouston.org. His column is intended to provide general information. Send your questions to: Small Business, Houston Chronicle, P.O. Box 4260, Houston 77210.

Business News - Am770chqr.com

Posted: 20 Sep 2009 08:21 AM PDT


Opel workers and demonstrators, seen as one holds a poster in the shape of a traffic sign which reads 'For employment in Opel', during the demonstration of Opel workers against possible job cuts in the Opel's plant in Figueruelas, in Zaragoza, northeastern Spain, Saturday, Sept. 19, 2009. (THE ASSOCIATED PRESS/David Ramos)"

MADRID, Spain - Workers' leaders have threatened strikes if large-scale job cuts hit a car plant in central Spain after thousands protested General Motors' sale of its European brand Opel to Canadian company Magna International.

Several thousand protesters filled Zaragoza's central Paseo de la Independencia boulevard on Saturday calling on the U.S. car manufacturing giant, its German subsidiary company and Magna to save its Spanish factory from massive job losses.

As many as 10,500 Opel jobs in Europe could be cut and some production at Zaragoza moved to Eisenach, in Germany, Magna has said.

Zaragoza is the group's most efficient European plant with 7,500 workers producing 500,000 vehicles annually, union officials said.

"This plan could signal the beginning of the end of the auto industry in the province of Aragon," trade union Comisiones Obreras de Aragon said in a statement sent to The Associated Press Sunday.

The trade union said that if Magna went ahead with the plan to shift production from an efficient plant to a less effective production site it would soon begin to lose money and have to turn to government loans.

Content Provided By Canadian Press.

Business As Usual - Philippine Star Online

Posted: 20 Sep 2009 07:52 AM PDT

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Kevin Rudd and Bill Clinton get down to business - The Australian

Posted: 20 Sep 2009 08:35 AM PDT

BUSINESS leaders in New York are to get a big sales pitch from Kevin Rudd as he talks up the Australian economy's miraculous escape from the global recession - but not before he met former US president Bill Clinton to discuss climate change.

At a warm and informal meeting, Mr Rudd met the world's former most powerful man at the Clinton residence in Chappaqua, outside New York, before sharing breakfast at a local French cafe.

Over an omelette for Mr Clinton and a fruit salad for Mr Rudd, the Prime Minister resumed his talks with the former US president on the Clinton initiative on climate change.

Between meetings with world leaders, the Prime Minister has scheduled several engagements with executives from major financial institutions, hedge funds, ratings agencies and other big corporate players to try to woo them into investing Down Under.

Before meeting Mr Clinton, UN Secretary-General Ban Ki-moon and world leaders for climate change talks, Mr Rudd warned of the potential for the December Copenhagen conference to fail and called for more political leadership on the issue.

Mr Rudd said his other purpose for the New York leg of his US trip was business-related.

"I'll be seeking to use this as an opportunity to promote Australia as a destination for investment, for now and for the long term," he said.

"We have a good story to tell, given the performance of the rest of the international economy in what has been a very difficult time."

The Prime Minister's first business engagement was a dinner he hosted last night at the New York residence of Australia's consul-general, Phil Scanlan.

Among the guests were finance company executives Michael Millard of UBS and Derek Kellett of J.P.Morgan, hedge fund executives Shane Finemore of Manikay Partners and Charles Ward of Lazard, and senior executive Jeremy Philips of News Corp.

Also joining Mr Rudd and his wife, Therese Rein, were Australian ambassador Dennis Richardson, New York-based Australian trade commissioner Gerard Seeber, Greg McRae from the Massachusetts Institute of Technology and Adrian Turner from Advance, a network of expatriate Australian professionals working in the US with interests in finance and healthcare.

Tomorrow Mr Rudd has scheduled an investors' briefing over breakfast. Among the guests will be some of the top global investors in the US, as well as executives from ratings agencies Standard & Poor's and Moody's. Mr Rudd said yesterday he would stress that Australia was the only one out of 33 members of the OECD that had generated economic growth over the past 12months.

He would speak about Australia having the second-lowest unemployment rate among the major advanced economies, the lowest debt and lowest deficit levels, as well as being the only country in the group not to have gone into recession.

"I think another point to emphasise with our friends and partners in the US business community, and the investment community here in New York, is the fact that of the nine remaining AA+ rated banks worldwide, four of those banks are Australian," he said.

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